1-Year Limited Manufacturer’s Warranty

Hoop Technologies Inc. 1-Year Limited Manufacturer’s Warranty

Effective Date: This warranty begins on the original date of purchase and is valid for one (1) year.

What is Covered
Hoop Technologies Inc. warrants that Hoopfit products are free from defects in materials and workmanship under normal use and in accordance with the instructions provided in the user manual during the warranty period. Coverage includes both electrical and mechanical components.

What is Not Covered
This warranty does not cover:
1. Damage Due to Misuse or Neglect: Improper assembly, use, or maintenance not in compliance with the user manual; accidental damage, exposure to water, or improper storage conditions.
2. Normal Wear and Tear: Cosmetic damage or gradual deterioration from regular use.
3. Unauthorized Modifications or Repairs: Any damage caused by modifications or repairs performed by anyone not authorized by Hoop Technologies Inc.
4. Commercial Use: Products used in commercial settings or for purposes not intended by Hoopfit.

This warranty applies only to products purchased and used within the United States.

How to File a Warranty Claim
To file a claim, contact Hoopfit support at warranty@Hoopfit.com with the following details: description of the issue, proof of purchase (e.g., receipt or order confirmation), and photos or videos of the problem if applicable. Our support team will guide you through troubleshooting steps and determine the appropriate resolution.

Resolution Process
At the discretion of Hoop Technologies Inc., warranty-covered defects may be resolved by providing replacement components, offering repair instructions or support, or arranging for the product to be returned to Hoopfit for repair or replacement.

In the event that repair or replacement is not feasible, Hoopfit may choose to reimburse the purchase price in exchange for the return of the product. Please note that replacement parts may not be identical to the original ones, and their availability is subject to change. These remedies are the only options available to you.

Conditions of Warranty
This warranty is valid only if the product has been used and stored in accordance with the guidelines provided in the user manual, proof of purchase is provided, and the product has not been modified, altered, or repaired by unauthorized personnel.

Optional Extended Warranty
Customers may purchase an extended warranty for additional coverage beyond the 1-year term. For more information, please contact warranty@Hoopfit.com.

Limitations of Liability
This warranty is limited to the repair or replacement of defective components. Hoop Technologies Inc. is not liable for incidental or consequential damages arising from the use or inability to use the product.